All Services

•  Process benefits administration of employee additions and terminations.

• Resolve escalated claims sometimes as quickly as in one day. 

• Implementation experts that never give you new case paperwork and say contact us if you have questions. We make sure you fully understand all questions on paperwork. We ensure your employees receive the benefits as they were always intended.

• Tools on attracting employees, Interviewing, onboarding, maintaining high performers, terminating & exit interviews.

• Create customized employee benefit guides that give employees a high-level view of all their benefits including their payroll deduction amounts in both digital and paper format.

• Create a customized employee handbook.

• Advise and assist with COBRA administration.

• Facilitate every aspect of open enrollment and benefits administration.

• Visual guides such as videos and webinars.

• Translation services

• Customized digital surveys.

• Healthcare consulting real-time expert guidance, tools, and policies to promote compliance with state and federal laws such as Americans with  Disabilities Act, COBRA, Family and Medical Leave Act, Health Insurance  Portability and Accountability Act, Patient Protection & Affordable  Care Act, and legislative updates.

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• Compliance checklist based on your employer size.  

• Proactive compliance news and briefs.

• Healthcare consulting consists of analyzing data from multiple sources to manage and negotiate plan costs, claims experience, exposure changes and high-cost claimant reporting. 

• Benchmark reporting that analyzes how your benefits package including employer contributions compare to your competitors within your geographical location. 

• Medical & prescription analytics, plan disruption analysis.

• Employee retention strategies.  

•  Analyze services including employee surveys, online services to assist in plan administration a,nd communication pieces for employees.

• Analyze financial including discounts delivered, return on investment on disease management and wellness programs, and ability to offer new products.

• Benchmark plans the demographics, average annual cost for employees, average monthly employee contributions, deductibles, copayments, coinsurance, and out-of-pocket, maximums.

• Our healthcare consulting provides comprehensive benefit and financial analysis, competitive marketing, plan design guidance including contribution levels, fully insured, self-funded and consumer-driven plans. 

• Forecast financials so you can plan accordingly and adjust benefits as rates and marketplace trends change. 

• Review claims quarterly if you are experience-rated.

• Compare actual experience to prior renewal projections.

• Analyze claims data to find cost-saving opportunities for your plan. 

• Explore alternative stop-loss vendors.

• Complete a dependent eligibility audit.

• Implement disease management or wellness initiatives, or expand upon existing programs.

• Consider plan design changes such as raising deductibles or copays for out-of-network providers, implementing a tiered prescription drug plan design, offering a consumer-driven plan or increasing employee cost-sharing in other ways. 

• Review network including in-network access and usage level, quality, and tools for measurement, key additions and deletions, and disruption study. 

• Customized self-service portal so employees can enroll in benefits. Makes benefits administration simple.

• Over 500 human resource tool-kits consistently updated and reviewed by a team of attorneys.

• COBRA administration.  

• Human resource audits.

• Performance assessment and management strategies.

• Time and attendance management system. 

• Affordable Care Act: 2019 Compliance Checklist.

• Affordable Care Act Toolkit.

• Customized employee handbook with essential workplace policies. 

• Full suite of educational materials: compliance briefs,  hundreds of short education videos on everything from changing legislation to explaining tax advantage savings accounts. 

• Total compensation statements making sure employees understand the total value of employer contributions.  Their salary plus their benefits.

• Life both employer paid and employee paid.

• Short-term & long-term disability benefits.

• Dental plans.

• Analysis comparing benefits and financials so you can make the best decision for your business.
• Competitive marketing.
• Service administration.

• Guidance on delivery options so clients can reduce pharmacy cost including high-cost drug management for specialty and compound drugs manufacturer rebates, network spreads, mail-order and specialty pharmacy services.  

• Assistance with prescription drug third-party administrators (PBMs).

• Stop-loss coverage for prescriptions.

• Customized online benefits enrollment platform.

• Time and attendance tracking and a web-based compliance portal all of which can be accessed through mobile devices.

• Online enrollment enables employees to self-enroll in benefit programs, review their benefit data and report life event changes.

• Employees can choose plans based on eligibility criteria and can compare costs and coverage of previous elections against new offerings. 

• Elections can be automatically applied to employee records.

• Employees receive confirmations detailing their elections.